Your bol numbers in your inbox, every morning, week or month

A daily report every morning about yesterday, a weekly report on Monday morning about the previous week, and a monthly report on the 1th about the previous month. By default only the weekly report is on; you switch on the others with one click. If nothing happened in a period, you don't get an email.

Your revenue, number of orders, average order value, returns, invoices created and review requests sent, always next to the previous period. Below that, your best-selling products, with the repricer also how often you won or lost the buy box, and what needs your attention now, such as an open invoice request or a failed upload.

Revenue excluding VAT, minus bol's commission, your purchase price and your shipping and packaging costs, minus returns. You enter the purchase price per product or add it all at once with a CSV file. A product without a purchase price doesn't count towards profit: it's listed separately, so you can see what's still missing. The costs of Logistics via bol and ads aren't passed on by bol per order, so they're not included.

bol tracks your performance every week: on-time delivery, cancellations, track and trace, returns, customer questions, response time, phone availability and your rating as a seller. Bkoppeling fetches those figures and places them next to bol's standard, with the trend over thirteen weeks and, for each point, what you can do about it. You can see your quality score and policy points at bol itself.

The figures come from the orders that bol passes on to Bkoppeling, and the reports count exactly the same days as the overview in your dashboard. In its own overviews, bol sometimes uses different days or includes cancelled items, so a small difference is possible.